Community Engagement Manager

Our client is seeking a Community Engagement Manager to join their team. In this role, you will be responsible for leading and supporting a team focused on community engagement, outreach, and participant recruitment to meet organizational collection goals.

The ideal candidate will have strong leadership, planning, and people development experience.

Apply today for immediate consideration!

Hours

Full-time

Location

Honolulu, Oahu

Pay

$70,000 to $85,000 a year

Responsibilities

• Supervise recruitment team including hiring, training, evaluations, scheduling, and performance support.
• Promote engagement and retention through active coaching, observation, and team development.
• Provide support in responding to community inquiries and coordinating outreach schedules.
• Manage department procedures, documentation, and training compliance.
• Monitor recruitment tools, systems, and internal calendars for planning accuracy and reporting.
• Collaborate with internal planning groups to ensure recruitment aligns with organizational needs.
• Develop and implement training and onboarding plans for new team members.
• Track department metrics, goals, and key performance indicators and report to leadership.
• Represent the department in interdepartmental meetings and initiatives.
• Maintain accurate and timely documentation in line with internal processes.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree preferred or equivalent experience in outreach, marketing, sales, or related fields.
• Minimum 2 years in a supervisory or team lead role.
• Minimum 3 years in outreach, customer engagement, marketing, or public-facing roles.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM or scheduling systems.
• Must have a valid driver's license and reliable form of transportation.
• Strong communication (verbal, written, interpersonal) skills.
• Strong analytical, organizational, multitasking, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Ability to maintain confidential information.
• Willingness to travel between islands and occasionally out of state.