Stress, anxiety, uncertainty—all common psychological responses for those experiencing a disaster such as the wildfires on Maui.

When tragic events happen, it is important for employers to support the mental health of their employees by providing available resources and keeping morale high. Here are a few steps you can take to help support your employees.

Check-in and make sure everyone is OK

As an employer, you cannot fix or prevent the stress that arises from national disasters, but you can acknowledge it and be empathetic. As leaders, it is critical to be human, transparent, and honest.

Employees will look to your organization’s leadership for guidance on how to move forward.  It’s critical that you communicate regularly to keep your employees informed and provide assurances on the path ahead. If you don’t know what the future holds, say that.  Your words offer more comfort than you know.

Live aloha, show vulnerability, and be compassionate. Take a few moments to check in at the start of meetings or group chats; doing so helps people stay positive and connected. Check with your team to see if there is anything you can do to help your employees cope with stress and protect their mental health.

Promote available resources

Remind employees of the mental health services they have available through their health insurance provider. Similarly, if your company offers an Employee Assistance Program (EAP), draw attention to it as an available resource. EAPs provide timely advice on tough topics, as well as referrals to online and local service providers.

Additionally, there are various available community resources for mental health support and crisis counseling for those impacted by a disaster.

Hawaiʻi CARES 988
Local crisis counselors are available 24/7 via phone, text, or chat to connect you with resources for mental illness, substance use, suicide prevention, as well as services for children and adolescents.

Hawaiʻi Utelehealth
Free behavioral telehealth services.

The State of Hawaiʻi Department of Health, Maui Community Mental Health Center
Offering crisis mental health services and expanding hours to those experiencing emotional or psychological distress as a result of the Maui wildfires. To receive emergency services, contact Maui CMHC. Clinic hours are Monday through Friday, 8am – 4:30pm. Expanded clinic hours are available on Saturday and Sunday to accommodate immediate needs from 8am – 4:30pm. For after-hours support, please contact Hawaiʻi CARES 988.

Phone: (808) 984-2150
Email: mauiwellness@doh.hawaii.gov
In person at 121 Mahalani Street in Wailuku, HI

Mental Health Kokua
Focus on Unhoused Individuals with Severe Mental Illness.

Maui Behavioral Health Resources
Family and Youth Mental Health Services.

Catholic Charities Hawaiʻi
Counseling programs for individuals, couples and families. Help line: (808) 527-4470

Child & Family Service
Comprehensive Counseling and Support Services to meet the needs of children and their families.

Mental Health America (MHA) Hawaiʻi
MHA Hawaiʻi promotes mental health and wellness through education, advocacy, service and access to care statewide. If you are looking for a list of agencies and programs that offer behavioral health services, please see MHA’s Finding Help Phone List (2021).

Statewide Office on Oʻahu: (808) 521-1846
Branch Office on Maui: (808) 242-6461

National Alliance for Mental Illness (NAMI) Hawaiʻi
NAMI Hawaiʻi offers educational programs and recovery supports for families affected by mental illness and anyone interested in being better informed. To join support groups, please visit https://namihawaii.org/programs-services

SAMHSA – Substance Abuse and Mental Health Services Administration
Disaster Distress Helpline – The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters. Call or text 1-800-985-5990

Help your employees return to work

Following recovery efforts and once it’s safe to return, it’s good to have a plan in place that will continue to support the wellbeing of your employees. This may look different depending on the type of company you have and your company culture. Consider scheduling optional meetings where staff can share challenges they are encountering or allow flexible work hours. It’s also important to train and support supervisory staff so they’re able to lead with empathy.

Recovering from a disaster is no easy feat. Ensure you provide support and resources for your team. For additional resources for those impacted by the Maui wildfires visit ALTRES for Maui.

Looking for HR Support?

Since 1969, we’ve helped thousands of Hawai’i businesses thrive by streamlining their administrative tasks and keeping them compliant with employment laws.

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Stress, anxiety, uncertainty—all common psychological responses for those experiencing a disaster such as the wildfires on Maui.

When tragic events happen, it is important for employers to support the mental health of their employees by providing available resources and keeping morale high. Here are a few steps you can take to help support your employees.

Check-in and make sure everyone is OK

As an employer, you cannot fix or prevent the stress that arises from national disasters, but you can acknowledge it and be empathetic. As leaders, it is critical to be human, transparent, and honest.

Employees will look to your organization’s leadership for guidance on how to move forward.  It’s critical that you communicate regularly to keep your employees informed and provide assurances on the path ahead. If you don’t know what the future holds, say that.  Your words offer more comfort than you know.

Live aloha, show vulnerability, and be compassionate. Take a few moments to check in at the start of meetings or group chats; doing so helps people stay positive and connected. Check with your team to see if there is anything you can do to help your employees cope with stress and protect their mental health.

Promote available resources

Remind employees of the mental health services they have available through their health insurance provider. Similarly, if your company offers an Employee Assistance Program (EAP), draw attention to it as an available resource. EAPs provide timely advice on tough topics, as well as referrals to online and local service providers.

Additionally, there are various available community resources for mental health support and crisis counseling for those impacted by a disaster.

Hawaiʻi CARES 988
Local crisis counselors are available 24/7 via phone, text, or chat to connect you with resources for mental illness, substance use, suicide prevention, as well as services for children and adolescents.

Hawaiʻi Utelehealth
Free behavioral telehealth services.

The State of Hawaiʻi Department of Health, Maui Community Mental Health Center
Offering crisis mental health services and expanding hours to those experiencing emotional or psychological distress as a result of the Maui wildfires. To receive emergency services, contact Maui CMHC. Clinic hours are Monday through Friday, 8am – 4:30pm. Expanded clinic hours are available on Saturday and Sunday to accommodate immediate needs from 8am – 4:30pm. For after-hours support, please contact Hawaiʻi CARES 988.

Phone: (808) 984-2150
Email: mauiwellness@doh.hawaii.gov
In person at 121 Mahalani Street in Wailuku, HI

Mental Health Kokua
Focus on Unhoused Individuals with Severe Mental Illness.

Maui Behavioral Health Resources
Family and Youth Mental Health Services.

Catholic Charities Hawaiʻi
Counseling programs for individuals, couples and families. Help line: (808) 527-4470

Child & Family Service
Comprehensive Counseling and Support Services to meet the needs of children and their families.

Mental Health America (MHA) Hawaiʻi
MHA Hawaiʻi promotes mental health and wellness through education, advocacy, service and access to care statewide. If you are looking for a list of agencies and programs that offer behavioral health services, please see MHA’s Finding Help Phone List (2021).

Statewide Office on Oʻahu: (808) 521-1846
Branch Office on Maui: (808) 242-6461

National Alliance for Mental Illness (NAMI) Hawaiʻi
NAMI Hawaiʻi offers educational programs and recovery supports for families affected by mental illness and anyone interested in being better informed. To join support groups, please visit https://namihawaii.org/programs-services

SAMHSA – Substance Abuse and Mental Health Services Administration
Disaster Distress Helpline – The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters. Call or text 1-800-985-5990

Help your employees return to work

Following recovery efforts and once it’s safe to return, it’s good to have a plan in place that will continue to support the wellbeing of your employees. This may look different depending on the type of company you have and your company culture. Consider scheduling optional meetings where staff can share challenges they are encountering or allow flexible work hours. It’s also important to train and support supervisory staff so they’re able to lead with empathy.

Recovering from a disaster is no easy feat. Ensure you provide support and resources for your team. For additional resources for those impacted by the Maui wildfires visit ALTRES for Maui.

Looking for HR Support?

Since 1969, we’ve helped thousands of Hawai’i businesses thrive by streamlining their administrative tasks and keeping them compliant with employment laws.

Sign up for our newsletter

Sign up for our monthly HIVE newsletter and get tips for finding a job, managing a business and advancing your career right in your inbox.

* indicates required