Supervisor Certificate Series
HR & Safety Training Catalog
Our Educational Services and Risk Management Team has been developing talent and creating safer workplaces since 2006. Over the decades they’ve helped tens-of-thousands of local businesses become better and safer.
The Supervisor Certificate Series is geared towards individuals who supervise or manage one or more employees. Both new and seasoned supervisors will find this series to be helpful in laying the foundation for successful and productive leadership. The series is presented in six modules that are two hours each and may be taken in any order. Upon completion of all six modules, participants are awarded a special Supervisor Series Completion Certificate.
Supervisor 1: Diversity & Sensitivity
Understanding diversity in the workplace is key to developing successful supervisory skills. Designed to help individuals find common ground and reinforce respectful behaviors, this seminar offers a fresh perspective on common human stereotypes and behaviors that may be perceived as inappropriate. Supervisors learn how to create a respectful work environment, how to identify and help prevent potential claims of harassment in the workplace, and how to apply specific tools that can help employees appreciate their differences and cooperate with one another more effectively.
Supervisor 2: Fundamentals of HR
Every supervisor or manager needs to know the basics of employment law and understand the best practices for overseeing employees. This module creates a firm foundation for the rest of the series by reviewing key employment laws, important employer requirements, and how to best use simplicityHR services. Focus is placed on increased awareness, effective intervention, and preventative measures.
Supervisor 3: Supervisor Basics
As the backbone of the organization, supervisors have a profound impact on both employee performance and business success. This module clarifies the true role of the supervisor and provides practical strategies for managing people, work flow, and organizational goals. Participants will also be introduced to techniques for nurturing employee morale and preparing for organizational change.
Supervisor 4: Hiring & Interviewing Skills
Finding and hiring a new employee can feel difficult, and the results can be disappointing because supervisors do not know the steps to prepare for a successful recruitment process. In this module, participants will hear insider secrets from experts in the staffing industry—people who screen resumes and interview job applicants on a daily basis. They will also learn how to determine the skills and behaviors best suited for the job at hand, plus the most effective (and legal) questions to ask while interviewing.
Supervisor 5: Managing Performance
Effective performance management can be a challenge for any supervisor. This module discusses best practices in motivating difficult employees, addressing absenteeism, managing conflict in the workplace, and following common disciplinary procedures. Participants will review factors which may determine if an employee relationship can be salvaged, or if termination is the proper course of action. They will also receive guidance on how terminations can be handled most effectively.
Supervisor 6: Retaining & Developing Employees
Studies have shown that employee engagement is a key to both employee retention and organizational success. In this module, participants learn how current best practice has moved away from the traditional performance review process to a system that engages and inspires employees: setting clear expectations, creating a structure for performance recognition, delivering constructive feedback, and providing opportunities for growth.
Pricing by Service Plan
For HR Advantage clients: Seminars are free of charge.
For HR Options clients: Seminars are $90 per person per module.
The Supervisor Certificate Series is geared towards individuals who supervise or manage one or more employees. Both new and seasoned supervisors will find this series to be helpful in laying the foundation for successful and productive leadership. The series is presented in six modules that are two hours each and may be taken in any order. Upon completion of all six modules, participants are awarded a special Supervisor Series Completion Certificate.
Supervisor 1: Diversity & Sensitivity
Understanding diversity in the workplace is key to developing successful supervisory skills. Designed to help individuals find common ground and reinforce respectful behaviors, this seminar offers a fresh perspective on common human stereotypes and behaviors that may be perceived as inappropriate. Supervisors learn how to create a respectful work environment, how to identify and help prevent potential claims of harassment in the workplace, and how to apply specific tools that can help employees appreciate their differences and cooperate with one another more effectively.
Supervisor 2: Fundamentals of HR
Every supervisor or manager needs to know the basics of employment law and understand the best practices for overseeing employees. This module creates a firm foundation for the rest of the series by reviewing key employment laws, important employer requirements, and how to best use simplicityHR services. Focus is placed on increased awareness, effective intervention, and preventative measures.
Supervisor 3: Supervisor Basics
As the backbone of the organization, supervisors have a profound impact on both employee performance and business success. This module clarifies the true role of the supervisor and provides practical strategies for managing people, work flow, and organizational goals. Participants will also be introduced to techniques for nurturing employee morale and preparing for organizational change.
Supervisor 4: Hiring & Interviewing Skills
Finding and hiring a new employee can feel difficult, and the results can be disappointing because supervisors do not know the steps to prepare for a successful recruitment process. In this module, participants will hear insider secrets from experts in the staffing industry—people who screen resumes and interview job applicants on a daily basis. They will also learn how to determine the skills and behaviors best suited for the job at hand, plus the most effective (and legal) questions to ask while interviewing.
Supervisor 5: Managing Performance
Effective performance management can be a challenge for any supervisor. This module discusses best practices in motivating difficult employees, addressing absenteeism, managing conflict in the workplace, and following common disciplinary procedures. Participants will review factors which may determine if an employee relationship can be salvaged, or if termination is the proper course of action. They will also receive guidance on how terminations can be handled most effectively.
Supervisor 6: Retaining & Developing Employees
Studies have shown that employee engagement is a key to both employee retention and organizational success. In this module, participants learn how current best practice has moved away from the traditional performance review process to a system that engages and inspires employees: setting clear expectations, creating a structure for performance recognition, delivering constructive feedback, and providing opportunities for growth.
Pricing by Service Plan
For HR Advantage clients: Seminars are free of charge.
For HR Options clients: Seminars are $90 per person per module.
HR & Safety Training Catalog
Our Educational Services and Risk Management Team has been developing talent and creating safer workplaces since 2006. Over the decades they’ve helped tens-of-thousands of local businesses become better and safer.